What's Included
How we can support you
- Transport to medical and allied health appointments
- Travel to and from work, study or day programs
- Support getting to community and social activities
- Assistance using public transport when building independence
- Support for participants using mobility aids or wheelchairs
- Flexible scheduling around recurring or one-off appointments
Who It's For
Ideal for participants who don't drive or who need a support worker alongside them during travel, whether that's occasional trips or a regular weekly routine.
How It Works
Getting started with Assist Travel & Transport
Tell us your routine
Share your regular appointments, work hours or activities, and any mobility needs we should plan around.
We match a consistent worker
You're paired with a support worker experienced in safe, comfortable transport, not a different driver each time.
Bookings that fit your week
Recurring trips are scheduled in advance; one-off or changed appointments can be arranged with reasonable notice.
Support the whole way
Your worker assists with pick-up, the trip itself, and getting safely inside your appointment or destination.
Common Questions
FAQs about this service
Do you provide the vehicle, or use mine? +
We can provide transport in an accessible vehicle, or support you using your own vehicle or public transport, depending on what's in your plan and what suits you best.
Can you help with wheelchairs or mobility aids? +
Yes, our support workers are experienced in assisting participants who use wheelchairs, walkers or other mobility aids during transport.
What if my appointment runs late or gets moved? +
Let your support worker or our office know as early as possible. We'll do our best to accommodate changes within your plan and worker availability.
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